Cancellation Terms
A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor attributable to their independent professional activity.
Right of Withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day on which you or a third party named by you (you cannot name the carrier) have taken possession of the goods. To exercise your right of withdrawal, you must inform us
mosaic GmbH – Werbung | Gestaltung | Kunst
Ritterstraße 23
33602 Bielefeld
Telefon: +49 521 986 269 47
E-Mail: info@mosaic-artworks.com
by means of a clear declaration (e.g., by a letter sent by post or an email) of your decision to withdraw from this contract. You may — but are not obliged to — use the cancellation form template attached to this withdrawal notice. To meet the withdrawal deadline, it is sufficient for you to send the notification of your exercise of the right of withdrawal before the withdrawal period expires.
Consequences of Withdrawal
If you withdraw from this contract, we are obliged to refund all payments we have received from you, including delivery costs (with the exception of additional costs arising from your choice of a delivery method other than the cheapest standard delivery offered by us), without delay and at the latest within fourteen days from the day we receive notification of your withdrawal from this contract. For the refund, we will use the same payment method that you used for the original transaction, unless we have explicitly agreed otherwise with you; in no case will you be charged fees for this refund. We reserve the right to withhold the refund until we have received the returned goods or until you have provided proof that you have returned the goods, whichever is earlier. You must return the goods to us without delay and no later than fourteen days from the day on which you notify us of the withdrawal from this contract. The deadline is met if you send the goods before the end of the fourteen-day period.
You bear the direct costs of returning the goods.
You are only liable for any diminished value of the goods if this loss in value is due to handling the goods in a manner not necessary for inspecting their condition, properties, and functioning.
Cancellation Form Template
(If you wish to withdraw from the contract, please fill out this form and send it back to us).
– To
mosaic GmbH – Werbung | Gestaltung | Kunst
Ritterstraße 23
33602 Bielefeld
– I/we (*) hereby withdraw from the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)
– Ordered on (*)/Received on (*)
– Name of the consumer(s)
– Address of the consumer(s)
– Signature of the consumer(s) (only required if this form is submitted on paper)
– Date
—————————————
(*) Delete where not applicable.
Exclusion and Early Expiration of the Right of Withdrawal
The right of withdrawal does not apply to contracts for
the delivery of goods that are not prefabricated and for which the production is based on individual choices or decisions by the consumer or is clearly tailored to the personal needs of the consumer;
the delivery of goods that may spoil quickly or whose expiration date would be exceeded soon;
the delivery of alcoholic beverages whose price was agreed upon at the time of concluding the contract, but which cannot be delivered earlier than 30 days after the contract and whose current value depends on market fluctuations over which the entrepreneur has no control.
The right of withdrawal expires prematurely for contracts for the delivery of sealed goods that are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery; for the delivery of goods which, due to their nature, have been inseparably mixed with other items after delivery; for the delivery of audio or video recordings or computer software in a sealed package if the seal has been removed after delivery.
Withdrawal Instruction for Consumers in Contracts for the Delivery of Multiple Goods Ordered in a Single Order, but Delivered Separately
Cancellation Policy
A consumer is any natural person who enters into a legal transaction for purposes that are predominantly not attributable to their commercial or self-employed professional activity.
Right of Withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day you or a third party named by you
mosaic GmbH – Werbung | Gestaltung | Kunst
Ritterstraße 23
33602 Bielefeld
Telefon: +49 521 986 269 47
E-Mail: info@mosaic-artworks.com
of your decision to withdraw from this contract by means of a clear declaration (e.g., a letter sent by post or an email). You may use the attached cancellation form template, but it is not mandatory. To meet the withdrawal deadline, it is sufficient for you to send your communication regarding your exercise of the right of withdrawal before the withdrawal period expires.
Consequences of Cancellation
If you withdraw from this contract, we will reimburse you for all payments we have received from you, including delivery costs (except for additional costs resulting from your choice of a delivery method other than the least expensive standard delivery offered by us), without undue delay and at the latest within fourteen days from the day we received notification of your withdrawal. For this reimbursement, we will use the same payment method that you used for the original transaction unless expressly agreed otherwise with you; in no case will you be charged any fees for this reimbursement. We may withhold reimbursement until we have received the returned goods or you have provided proof that you have returned the goods, whichever is earlier. You must return the goods to us without undue delay and in any event no later than fourteen days from the day you notify us of the withdrawal. The deadline is met if you send the goods before the period of fourteen days has expired.
You bear the direct costs of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics, and functioning of the goods.
Sample Cancellation Form
(If you wish to withdraw from the contract, please fill out this form and send it back to us).
– To
mosaic GmbH – Werbung | Gestaltung | Kunst
Ritterstraße 23
33602 Bielefeld
– I/we (*) hereby withdraw from the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*).
– Ordered on (*)/received on (*)
– Name of the consumer(s)
– Address of the consumer(s)
– Signature of the consumer(s) (only required if this form is submitted on paper)
– Date
—————————————
(*) Delete as appropriate.
Exclusion and Early Expiration of the Right of Withdrawal
The right of withdrawal does not apply to contracts for the supply of goods that are not prefabricated and whose production is determined by an individual choice or decision by the consumer or that are clearly tailored to the personal needs of the consumer;
the delivery of goods that may quickly perish or whose expiration date may be quickly exceeded;
the delivery of alcoholic beverages, the price of which was agreed upon when the contract was concluded but which can be delivered no earlier than 30 days after the conclusion of the contract and whose value is subject to fluctuations in the market over which the entrepreneur has no control;
The right of withdrawal expires early in the case of contracts for the delivery of sealed goods that are not suitable for return for health protection or hygiene reasons if their seal has been removed after delivery; for the delivery of goods that are, by their nature, inseparably mixed with other goods after delivery; or for the delivery of audio or video recordings or computer software in a sealed package, if the seal has been removed after delivery.
Consumer Information about Withdrawal for Contracts concerning Goods Delivered in Multiple Shipments or Parts
Cancellation Policy
A consumer is any natural person who enters into a legal transaction for purposes that are predominantly not attributable to their commercial or self-employed professional activity.
Right of Withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day you or a third party named by you (excluding the carrier) received the last shipment or part of the ordered goods. To exercise your right of withdrawal, you must inform us
mosaic GmbH – Werbung | Gestaltung | Kunst
Ritterstraße 23
33602 Bielefeld
Telefon: +49 521 986 269 47
E-Mail: info@mosaic-artworks.com
and save the address in your settings]) of your decision to withdraw from this contract by means of a clear declaration (e.g., a letter sent by post or an email). You may use the attached cancellation form template, but it is not mandatory. To meet the withdrawal deadline, it is sufficient for you to send your communication regarding your exercise of the right of withdrawal before the withdrawal period expires.
Consequences of Cancellation
If you withdraw from this contract, we will reimburse you for all payments we have received from you, including delivery costs (except for additional costs resulting from your choice of a delivery method other than the least expensive standard delivery offered by us), without undue delay and at the latest within fourteen days from the day we received notification of your withdrawal. For this reimbursement, we will use the same payment method that you used for the original transaction unless expressly agreed otherwise with you; in no case will you be charged any fees for this reimbursement. We may withhold reimbursement until we have received the returned goods or you have provided proof that you have returned the goods, whichever is earlier. You must return the goods to us without undue delay and in any event no later than fourteen days from the day you notify us of the withdrawal. The deadline is met if you send the goods before the period of fourteen days has expired.
You bear the direct costs of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics, and functioning of the goods.
Sample Cancellation Form
(If you wish to withdraw from the contract, please fill out this form and send it back to us).
– To
mosaic GmbH – Werbung | Gestaltung | Kunst
Ritterstraße 23
33602 Bielefeld
– I/we (*) hereby withdraw from the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*).
– Ordered on (*)/received on (*)
– Name of the consumer(s)
– Address of the consumer(s)
– Signature of the consumer(s) (only required if this form is submitted on paper)
– Date
—————————————
(*) Delete as appropriate.
The right of withdrawal does not apply to contracts for the
delivery of goods that are not prefabricated and whose production is determined either by the consumer’s options and purposes or is clearly tailored to the consumer’s personal needs;
the delivery of goods that may quickly perish or their expiration date may be quickly exceeded;
the delivery of alcoholic beverages, the price of which was agreed upon at the time of the conclusion of the contract but which can be delivered no earlier than 30 days after the conclusion of the contract and whose value is subject to fluctuations in the market over which the entrepreneur has no control; the delivery of newspapers, magazines, or glossy magazines except those with a subscription.
The right of withdrawal expires early for contracts for the delivery of sealed goods that are not suitable for return for health protection or hygiene reasons if their seal has been removed after delivery; for the delivery of goods that are inseparably mixed with other goods by their nature; or for the delivery of audio or video recordings or computer software in a sealed package if the seal was removed after delivery.